When we say Guaranteed Satisfaction, we mean it. We have a multi-part written guarantee covering 6 major areas:
Accuracy - BBCS assures our customers that their payroll will be 100% accurate based on the information provided to us.
Service – We provide ALL of our customers with a personal, attentive service that is sure to be a nice change from the automated world we have become accustomed to.
On Time Processing – BBCS will make sure your payroll is handled in a timely manner to ensure you receive your checks and reports are in your hands with plenty of time to review and distribute to your employees.
ZERO Tax Penalties – We guarantee all or our tax calculations to be accurate and on time based on the information provided by you, and if not, we will cover the cost of any penalties or interest incurred due to BBCS’ error.
Call Back Time – When you call BBCS, a real person answers the phone and typically answers your question while on the phone. If not, we will have an answer for you within the hour.
Conversion – BBCS will walk you through the painless process of converting to using our services and make sure you understand any aspect of the process.